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Annual Conference & Exhibition (AC&E)




52nd Annual Conference & Exhibition (AC&E) 

Phoenix, AZ, USA

Aug. 17-19, 2020


IAHSS designates this activity for a maximum of 12.3 Continuing Education (CE) hours= 2.5 CHPA credits.


Attendees should claim only the credit commensurate with the extent of their participation in the activity. 




The 2020 AC&E Program is subject to change. 







COVID-19 Updates


IAHSS Launches COVID-19 Resources


Click here to read


An update from IAHSS regarding the status of the 2020 Annual Conference & Exhibition


Click here to read.


2020 Annual Conference & Exhibition Rescheduling FAQ's


Click here to read



Hotel Information 


Sheraton Grand at Wild Horse Pass 

5594 W Wild Horse Pass Road

Phoenix, AZ 85116 

(602) 225-0100

Room rate: $139.00

Book Your Reservations here.



Wild Horse Pass Hotel and Casino

5040 Wild Horse Pass Blvd

Phoenix, AZ 85116

Room rate: $99.00

Book Your Reservations here



Due to a delay in a rooms renovation project, The Sheraton Grand at Wild Horse Pass is working with their partner hotel, The Wild Horse Pass Hotel and Casino to accommodate IAHSS room needs. The Wild Horse Pass Hotel, located a mile away from the resort, offers a full array of amenities. The resort is providing transportation to an from The Wild Horse Pass Hotel so that the process is timely, professional and seamless.


IAHSS is extended the discount rate (inclusive of resort fee) of $209 USD plus taxes per night. 

Rooms may be reserved at the discounted rate based on availability within the IAHSS room block or until Friday, July 24, 2020 at the latest. When the room block is sold out, standard rates will apply. IAHSS encourages attendees to book their rooms early. 

Please do NOT book through a travel company that contacts you! 



Keynote Speakers





Craig Valentine, MBA

“Presenting and Communicating with Impact and Persuading with Ease”


Monday, August 17

4:00 pm – 5:00 pm


Join Craig Valentine (World Champion of Public Speaking) and get the top tools to keep your audiences on the edge of their seats and influence them to take action. Whether communicating with an audience of 1 or 1000, you will pick up tools to motivate, inspire, and confidently deliver your message in a memorable way. This is one interactive speech you can’t afford to miss. Build your confidence and your competence and have lots of fun in the process!


Craig Valentine, MBA, an award-winning speaker and trainer, has traveled the world helping leaders present with impact. In 1999, Craig won the World Championship of Public Speaking for Toastmasters International.


Craig is the co-author of the #1 Bestseller, World Class Speaking in Action. He is also the former 3-time Salesperson of the Year for Glencoe/McGraw-Hill’s Mid-Atlantic Division after reaching up to 233% of his goal. Craig is the former Executive Director of an Employment Academy for homeless men in Baltimore City, which had a 100% job placement rate under his tenure.







William J. Lewinski, Ph.D.

“Realistic De-escalation”


Tuesday, August 18

8:00 am – 9:00 am


Dr. Lewinski will present strategies and techniques to improve one'sability to work with persons in distress by establishing control, enhancing skills to establish contact, build rapport, and gain influence to achieve a successful outcome.In addition, this session addressestherhetoric prevalent in today’s emotionally charged atmosphere and unbiasedly focuses on the proven scientific realities surrounding human behavior as they apply to efforts to de-escalate situations.


Dr. Lewinski is a leading behavioral scientist whose work has focused on the intensive study of human dynamics involved in high stress, life-threatening encounters. He has a Ph.D. in Police Psychology and is a professor emeritus of Law Enforcement at Minnesota State University, Mankato, where he taught for more than 28 years, was an L.E. Program Director and also chair of the Department of Government. Dr. Lewinski’s research has impacted law enforcement officers and agencies worldwide and has revolutionized the way force investigations and training are conducted.





Featured General Sessions  










Gordon Graham, J.D.

“The Ten Families of Risk”


Monday, August 17

1:30 pm – 2:30 pm



Everything we do in life involves a level of risk – and the same is true with what you do professionally. Since we do thousands of different things at work – how can you possibly start to “Recognize” the real risks you face. In this session, Gordon puts all of the “risks” you face into ten families. This makes the “Recognition”, “Prioritization” (what is important now) and “Mobilization” (doing something to change outcomes) approach to addressing risks proactively so we can reduce exposure from that given risk.


Gordon Graham is a retired 33-year veteran of California Law Enforcement. During his tenure as a police professional, he was awarded his Teaching Credential from California State University, Long Beach. He received his Master’s Degree from the University of Southern California and his Juris Doctorate from Western State University.

Mr. Graham applied his background as a street cop, supervisor and manager and coupled it with his formal education as a risk manager and his experience as an attorney, and he is now the Co-Founder of Lexipol.






Dr. Jennifer L. Hesterman

“Leadership, Security and Soft Target Issues”


Wednesday, August 19

8:30 am – 9:30 am


Soft target attacks steadily climbed in number and scale of violence in the last few years, including at health care facilities. Perpetrated by a variety of actors with varying tactics and goals, each attack hits the "reset button." Leaders must understand the challenge and how to effectively engage - before, during and after a crisis. This fast-paced session will provide an update on the threat and perspective on leading in this demanding and volatile environment.


Dr. Jennifer Hesterman is a retired Air Force colonel and counterterrorism expert. She is Vice President for Watermark Risk Management International and is on the Board of Directors for the International Foundation for Protection Officers and advises the Homeland Security Training Institute at the College of DuPage in Chicago. She also designs and instructs graduate level courses for the Defense Counterintelligence and Security Agency. She holds a doctoral degree from Benedictine University, and master’s degrees from Johns Hopkins and Air University. She authored Soft Target Hardening: Protecting People from Attack (ASIS Book of the Year, 2015) and second edition (ASIS Book of the Year, 2019), Soft Target Crisis Management (2016) and The Terrorist-Criminal Nexus (2013).










Julie Clegg

“Social Media Security and Privacy”


Tuesday, August 18

11:20 am – 12:20 pm


Our routine use of social media, email and apps means that we are constantly dispersing fragmented pieces of personal information across the internet and exposing ourselves to a variety of risks. Many of these programs explicitly state their intentions to share our information with others, while others do little to protect our information from theft or inappropriate use. This presentation will highlight the basic structure and function of popular social platforms and apps, highlight best practice from first contact onward, demonstrate how easy it can be to locate personal information across platforms despite available safety measures being correctly implemented, and how users can protect themselves, their family, their organization and their data from future vulnerability and exposure, as well as using these same tools for investigation.


Julie Clegg is a founder and CEO of Human-i Intelligence Services in Vancouver, HRDN (pronounced harden) Labs Inc. in New York, the best-selling author of How to Become a World Class Investigator and cast member of BAFTA-nominated UK TV show, Hunted and Celebrity Hunted. Julie has been an investigator and educator for over 20 years and now specializes in facilitating technical exposure management for high-risk and high net worth clients globally.









Todd Miller, CPP

“Mitigating the Impact of Civil Unrest on Hospital Operations”


Wednesday, August 19

1:00 pm – 2:00 pm


This session examines the anatomy, participants, and evolution of civil unrest events, activist tactics used to infiltrate a hospital, the use of social media in influencing public opinion and inciting violence, and how to successfully utilize security practices, social media, public safety partnerships, intelligence gathering, and negotiations to mitigate the severity of an event. The session also conducts a case study of an actual event experienced by the presenter’s organization including lessons learned.


Todd Miller, CPP is the Regional Director of Security for the SSM Health - St. Louis Region, consisting of twelve hospitals across mid-Missouri, the greater St. Louis area, and Southern Illinois. Prior to his current role, he spent time in law enforcement as a Patrol Officer and Detective for the City of St. Louis Metropolitan Police Department, and five years as a Special Federal Officer with the St. Louis Division Squad 5 of the FBI Safe Streets Gang Task Force. Todd transitioned from law enforcement in 2015 to the role of Team Leader of Security for St. Mary’s Hospital in St. Louis, Missouri from 2015 - 2017 before moving into his current position.








Jim Sawyer, CHS-Diplomate, CPP, CHPA

“Human Trafficking and Hospitals”


Wednesday, August 19

2:00 pm – 3:00 pm


Human trafficking is a problem rarely addressed by hospitals or healthcare security professionals. However hospital emergency rooms and services are treating a growing number of human trafficking victims. Learn to recognize the warning signs and behaviors showcased in human trafficking situations. Learn multiple proactive security interventions that will support the victims of human trafficking.


Jim Sawyer has been in the security profession over 44 years. Jim is a CPP, CHPA, and a CHS-diplomate. Jim is the former president multiple times and past president of the Washington State Crime Prevention Association. Jim has taught classes nationwide on work place safety, violence prevention, gun violence prevention, and verbal de-escalation.




Post Conference Optional Desert Jeep Tour Excursion 

Arizona Desert Mountain Jeep Tours


Price: $95 includes tax. Gratuity is at the guest’s digression.


Length of Tour: 3 hours 


Booking Arizona Mountain Jeep: Please call Mary directly at 602-867-7825. Please provide the date and time you’d like to take the tour and Mary will set it up. Click here for the Arizona Mountain Jeep website.


Explore the wonder of the Sonoran Desert when you take part in our exciting guided tours. Our cowboy guides will take you on an adventure of a lifetime. Tours go on daily and last for about 3 hours, offering you a lifetime of memories for you and your fellow visitors. What can you expect? We explore a spectacular area of the Sonoran Desert while giving you information about the unique flora and fauna. Nature lovers will treasure their time spent learning more on the classic beauty found in this part of the desert. The tour company does recommend the sunset tour because of the heat in August.  



2020 Conference Sponsors

If you're interested in purchasing a sponsorship, please click here




















2020 Exhibitors


24/7 Software


Actall Corporation

ADT Commercial 



CAP Index

Commend Inc.

Compliant Technologies



Elite Security Services and Solutions LLC


Evolv Technology


HID Global

Johnson Controls

MOAB Training International, Inc. 


Omnigo Software

Off Duty Services, Inc. 

PDC Identicard 

Parabit Systems 

RA- Lock Security Solutions 

REEF Parking 

RF Technologies 

Response Technologies 

Salient Systems


Securitas Security Services USA, Inc.

Singlewire Software


STOPware, inc.

Southern Software, Inc.

Thomas Wright Partners  

Threshold Visitor Management Systems 

Tyco Security Products



Past Event Archives



51st Annual Conference & Exhibition
May 19-22, 2019
Orlando, FL, USA


50th Annual Conference & Exhibition
April 15-18, 2018
Chicago, IL, USA



49th Annual Conference & Exhibition
April 23-25, 2017
Vancouver, BC, Canada


48th Annual Conference & Exhibition
May 22-25,2016
Charlotte, NC, USA


47th Annual Conference & Exhibition
May 3 - 6, 2015
St. Louis, MO, USA


46th Annual General Membership Meeting & Seminar
May 1 - 4, 2014
San Diego, CA, USA


45th Annual General Membership Meeting & Seminar
May 1 - 4, 2013
Myrtle Beach, SC, USA
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