Webinars - International Association for Healthcare Security and Safety

Workplace Violence in Healthcare: Focusing on What’s Most Important

Date: Tuesday, April 4, 2024 11:00am-12:00pm CT
Price: $0 members, $39 Non-members
Presenter: Brendan Riley, MS, CHPA

Description: This session draws a distinction between supporting elements of an effective workplace violence prevention program and the foundations that are actually most important for preventing and mitigating the most common acts of violence. Some of the historical top priorities and prevalent tactics will be examined through a critical lens. Then the foundations for next-level violence prevention will be recommended as the new top priorities for all of healthcare to consider.

Learning Objectives:

Participants will learn how bad experiences and unmet expectations are creating a new level of distrust and resentment towards caregivers; and how some common caregiver responses can damage relationships and increase the likelihood of aggression and targeted violence.

Participants will develop an understanding of the shortfalls that often result from concentrating one’s workplace violence prevention program on low probability events, zero tolerance campaigns, codes of conduct, and punitive legal actions.

Participants will be able to describe the foundations for protecting caregivers from violence: bed-side safety and population-specific de-escalation training, emphasis on self-protection and disengagement, implementation of effective administrative and engineering controls, and the professionalizing of healthcare security personnel.

Following this presentation, participants will be able to examine their current workplace violence prevention priorities; identifying gaps and opportunity areas, while separating program elements from necessary foundations.

CE Credit Awarded: 1

Using Trauma Informed Care Principles in Public Safety: A Blended Approach to Help Keep Staff and Families Safe

Date: Tuesday, January 23, 2024 11:00am-12:00pm CT

Price: $0 members, $39 Non-members

Presenter: Stacey Pangratz, Jake Haugh, and Jeremy Phillips

Trauma informed care principles and practices are not just for health care providers, but are for all who interact with patients, clients, and colleagues with the goal of keeping them safe. A combined team of Trauma Informed Care and Public Safety leaders will share their best practice approach to trauma informed care at Children’s and how these principles have led to change in public safety training and practice.

CE Credit Awarded: 1

Setting the Bar! - Establishing a Healthcare Security Field Training

Date: Wednesday, December 20, 2023 11:00am-12:00pm CT

Price: $0 members, $39 Non-members

Presenter: John Oast, MS, CHPA

Description: John Oast, MS, CHPA will discuss the value of building a strong foundation for healthcare security officers new to the field, utilizing the proven law enforcement Field Training Officer concept to ensure trainee competency, skill, and mindset, while improving officer retention and future job performance in preparing future security leaders.

Objectives:

Participants will know how to leverage existing departmental high performers as Field Training Officers to train and "role-model" newly hired officers, to ensure future officer success while empowering veteran staff.
Participants will understand the value of a standardized training program with set trainee expectations, and the use of formal training documentation.
Participants will understand that failure of a newly hired officer is the result of one of three weaknesses: knowledge, skill, or attitude.

CE Credit Awarded: 1

HSSW Webinar: Honored to Serve on the Patient Care Team

Date: Thursday, October 12, 2023 11:00am-12:00pm CT

Price: $0 members, $0 Non-members

Moderator: Ashley Ditta

Speakers: Todd Miller, Denis Hyams and Jonathan Acorn

The Security team is part of the patient care team. Hear from organizations that have instituted programs (such as Purposeful Rounding, Relational Security, etc.), which require security officers to spend more time interacting with caregivers, patients, and visitors. They attend shift briefings, learn about potential problems earlier, and have a voice in the treatment plan of disruptive patients.

This Healthcare Safety and Security Week Webinar is sponsored by GHX.

You will learn:

The importance of rapport building among the Patient Care Team members and Security.

The benefits of enmeshing trauma-informed practices and cultural awareness into all aspects of service.

Why Security Officer presence supports a collaborative approach to patient safety.

How Communication is a key element to safer work environments.

The benefits of integrating the security team into a team-based model of care to help reduce workplace violence and psychological injury among healthcare workers and improve the patient experience.

CE Credit Awarded: 1

Security Controls on Emergency Department (ED) Violence

Date: Wednesday, August 16, 2023 11:00am-12:00pm CT

Price: $0 members, $39 Non-members

Presenters: Dr. Scott Hill, CHPA, CPP

This webinar will include a presentation and Q and A session presented by Dr. Scott Hill, CHPA, CPP. Dr. Hill will present findings of a large study he directed for the IAHSS Foundation for several months and was published in May of 2023. The findings include quantitative data obtained from 136 ED’s, and qualitative data obtained from 107 employees working in the ED.

Participants will learn the common security controls used to help address ED violence.
Attendees will also learn the thoughts and perspectives of employees working in the ED in regard to the effectiveness of security controls.
Participants will learn the differences in controls utilized as compared to dependent variables of ED assaults, staff injuries, and thefts.

CE Credit Awarded: 1

Hurricane Ian Lessons Learned

Date: Wednesday, April 5, 2023 11:00am-12:00pm CT

Price: $0 members, $39 Non-members

Presenters: Gloria Graham and Robert Sherwood

Since 1916 Lee Health has been the primary provider of acute care, primary care, and outpatient services for Lee County and surrounding areas. When Hurricane Ian made landfall in Southwest Florida as a high-end category 4 hurricane on September 28, 2022 the regions healthcare infrastructure was impacted. This presentation will provide a brief overview of the preparation, response, and recovery efforts and emphasize lessons learned.

Learning Objectives:

Provide an overview of preparation.
Provide an overview of response.
Provide an overview of recovery.
Provide lessons learned.

CE Credit Awarded: 1

Creating a Collaborative and Comprehensive Mental Health Program

Date: Thursday, March 2, 2023 11:00am-12:00pm CT

Price: $0 members, $39 Non-members

Presenters: WK Heilmeier and Jerome Klue

Akron Children's Hospital Police has been champion of CIT's core elements & the impact a strong CIT program can have on an agency & community. With this mindset ACHPD created a specialized mental health unit called B.R.A.V.E. (Behavioral health Response Against Violence Escalation) that incorporates CIT's core elements, utilizes collaboration, de-escalation, education, and understanding, while taking a trauma informed approach. As a result, we have seen a reduction in violent behavior & use of force amongst call demographics.

CE Credit Awarded: 1

International Approach to Healthcare Security and Safety Webinar

Date: Wednesday, January 25, 2023 11:00am-12:00pm CT

Price: $0 members, $39 Non-members

Presenters: Paul Sarnese and Eric Clay

Join IAHSS President-Elect Eric Clay and IAHSS Past President Paul Sarnese as they share insights gained through their travels to the UK and Dubai. Hear how their American perspectives were influenced by healthcare security leaders from around the globe. This session will be a discussion of their learnings and experiences as they met with international security leaders, and its impact on how they approach healthcare security.

CE Credit Awarded: 1

Healthcare Security and Safety Week Webinar sponsored by GHX

The Importance of Customer Service in Healthcare Security

Date: Wednesday, October 12, 2022 11:00am-12:00pm CT

Price: $0 members, $0 Non-members

Presenters: Martin Green

Security staff are used to the sounds, noises, smells and activity in a busy ER or other hospital departments. We’ve become desensitized to it. Following a tragic event involving his own family, the presenter, Martin Green, had his own eyes opened to the important role that Healthcare workers have in easing the tension, fear and apprehension for both visitors and patients alike.

Objectives:

1) Learn how security staff sees the "other side of the bed" when dealing with patients and families.

2) Discover how building positive relationships with the public can help in de-escalation during a crisis.

3) Learn how security staff sees the positive impact that they can make in the daily lives.

CE Credit Awarded: 1

Behavioral Threat Assessment and Management for Health Care

Date: Thursday, Sept. 29, 2022 11:00am-12:00pm CT

Price: $0 members, $39 Non-members

Presenters: Don Robinson and Conner Samuels

1) WPV Threat in Healthcare
a) Threat Assessment vs. Vulnerability Assessment
b) Multifaceted
i) Traditional – Employees
ii) Patient initiated violence = Clinical Violence
2) Overview of Threat Assessment and Management
a) Targeted Violence Definition & Types
b) Behaviors of Concern
c) Pathway to Violence Model
3) Special Factors for Threat Assessment and Management in Healthcare
a) EMTALA/HIPAA
b) Throughput/Complex Transitions
c) Cross-Disciplinary Collaboration
4) Threat Management Team Selection & Training
a) Team Composition - Getting the right people at the table
5) Next steps/Resources for Additional Training

Learning Objectives:
At the conclusion of this webinar attendees will be able to:

Discern the difference between a threat assessment and a vulnerability assessment.
Describe the Pathway to Violence Model.
Identify special considerations for threat assessment and management in a healthcare setting.
Describe best practices for the composition of a threat management team.

CE Credit Awarded: 1

New Guidance on Healthcare Security Incident Categories & Data Analysis, Framework & Glossary of Terms

Date: Wednesday, July 27, 2022 11:00am-12:00pm CT

Price: $0 members, $39 Non-members

Presenters: Tony York and Dave Brown

At the IAHSS Annual Conference in Reno, the IAHSS Board of Directors and the IAHSS Council on Guidelines unveiled three new guidance documents: the New Guideline 01.05.02 Incident Categories and Data Analysis, the IAHSS Healthcare Security Incident Category Framework and the Healthcare Security Glossary of Terms. These documents lay the foundation of a more standardized and consistent approach to the collection and categorization of security incidents within healthcare. Please join the Chair and Vice-chair of the Council on Guidelines as they discuss this important topic.

CE Credit Awarded: 1

Achieving a Culture of Zero Violence: Leadership Strategies to Reduce the Risk and Anxiety of Patient's Staff and Visitors

Date: Wednesday, June 1, 2022 11:00am-12:00pm CT

Price: $0 members, $39 Non-members

Presenters: Brian Uridge, MPA, CPP, CHPA, CTM

The healthcare profession has become the most dangerous environment with regard to workplace violence. The Occupational Safety and Health Administration (OSHA) recognizes violence as an occupational hazard. According to OSHA, 75% of workplace violence occurs in healthcare settings. However, that number may be low, with only 30% of nurses and 26% of physicians reporting workplace violence incidents. COVID has had a substantial impact on violence. The International Association for Healthcare Security and Safety (IAHSS) found hospital assaults hit an all-time high in 2020. From 2019 to 2020, the assault rate at U.S. hospitals increased by more than 23%. Violence reduction programs should be focused on developing a systemwide approach that recognizes every health care system is a community, with every floor being a unique neighborhood, each with different dynamics. Building trust, transparency, and training along with implementing a systemwide strategy focused on reducing risk and anxiety through exceptional experience-based nontraditional contacts, staff training, professionalism, and critical incident response forms the basis from which a robust security program is built.

Learning Objectives:

How to implement community policing-based security models focused on trust, training, and technology. These include engaging stakeholders using nontraditional methods, applying CPTED ( Crime Prevention Through Environmental Design) principles, and changing traditional incentive models to reshape how security officers approach security.
How to effectively implement security strategies to ensure compliance with new 2022 Joint Commission Workplace Violence Prevention rules and guidelines. Specialty security programs such as K-9s and weapons in healthcare are covered.
How to create Scenario-based training programs designed for the health care environment clinical environment. Role-playing, simulation, use of proper venues, training safety, along with effective use of training simulators will all be covered as well as training models where clinical staff and security work together to design and deliver training programs.

CE Credit Awarded: 1

The Joint Commission's New & Improved Emergency Management Chapter

Date: Wednesday, March 30, 2022 11:00am-12:00pm CT

Price: $0 members, $0 Non-members

Presenters: Angela Murray MSN, RN, Christopher Sonne and Anjanette Hebert

The Joint Commission undertook a thorough analysis and rewrite of its Emergency Management chapter. The premise of the rewrite was to aid hospitals and critical access hospitals in developing a more comprehensive emergency management program and be better prepared for emergencies or disaster incidents (such as that faced during the COVID-19 pandemic) to meet the health, safety, and security needs of their facilities, staff, patient populations, and communities served. This program will provide an overview of those new and improved changes.

Objectives:
1. Discuss the EM project work.
2. Explain the new EM chapter outline and numbering system.
3. Discuss new sections of the EM chapter.
4. Review of applications for the new standards.

CE Credit Awarded: 1

How To Get the Most of Your IAHSS Membership

Date: Thursday, March 17, 2022 11:00am-12:00pm CT

Price: $0 members and non-members

Presenter: Bill Navejar

Partner members will be provided with suggestions on ways to get the most for their IAHSS membership. Participants will learn about Annual Conference and Exhibit opportunities available. Members will also learn how to get involved at the National and International level, ISSF Foundations opportunities. Members will receive suggestions on how to be active at the local level as well.

Objectives:
• How to get the most from you membership
• What’s available to you as a member of IAHSS
• Suggestions on how to get involved in IAHSS

CE Credit Awarded: 1

Sponsored by Crisis Prevention Institute

A Review of Facility Culture Impact on the Effectiveness of U.S. Healthcare WPV Programs

Date: Wednesday, January 26, 2022 11:00am-12:00pm CT

Price: $0 members, $39 for Non-members

Presenter: Kat Kemper

Learnings from a study of 185 U.S. hospitals utilizing Violence Prevention Climate survey, Management Prevention Climate survey, program compliance, and security incident data to determine how the effectiveness of the WPV program is affected by the facility culture.

Objectives:
1. Understand how culture impacts effectiveness of U.S. Healthcare WPV programs
2. How to measure the culture within your facility
3. Identify ways to improve the culture

CE Credit Awarded: 1

Sponsored by AXON

Modern Technology and the Healthcare Security Officer

Date: Thursday, December 16, 2021 11:00am-12:00pm CT

Price: $0 members, $25 for Non-members

Presenter: Ralph Cummings

In our ever-changing world, our technology continues to evolve. Do you ever wonder how that evolution can impact your Healthcare Security Team? Are you using or considering the use of outdated technology? Do you even know if your technology is outdated or not?

During this webinar we will take a close look at a few pieces of modern technology, such as body worn cameras and conducted electrical weapons, what they are and how they can impact the Healthcare Security Officer.

CE Credit Awarded: 1

Healthcare Security and Safety Week Webinar sponsored by GHX
Managing Toxic Stress and Building Resilience

Date: Thursday, October 14, 2021 11:00am-12:00pm CT

Price: $0 members, $25 for Non-members

Presenter: Sarah Gaer, MA

This presentation will explore the vast impacts of Covid19 on healthcare workers and public safety mental health. It will include information on trauma and toxic stress, moral injury and resilience building.

Learning Objectives:

Participants will be able to describe 3 potential impacts of Covid19 on healthcare workers/public safety mental health and wellness.

Participants will be able to identify 3 resilience building skills

CE Credit Awarded: 1

The Importance of Field Training for Healthcare Security

Date: Tuesday, August 31, 2021 11:00am-12:00pm CT

Price: $0 members, $25 for Non-members

Presenter: Steven Kellams

An organization has a duty to train its new employees. Traditionally that training consisted of a few hours walking with an experienced employee and by the next shift you were on your own. Unfortunately, that’s not training, it’s a tour. We will discuss the necessity of a structured and organized field training program for new employees in this webinar.

During this webinar you will learn:

• The importance of a structured and standardized training system for new employees.
• The definition of field training
• To describe the difference between traditional on-boarding and a field training system.
• The legal importance to properly train your new employees.
• Steps to begin creating your own field training program.

CE Credit Awarded: 1

The Joint Commission's New Workplace Violence Prevention Requirements: The Journey to a Safe Work Environment

Date: Wednesday, June 16, 2021 11:00am CT

Presenters: Antigone E. Kokalias, MBA, MSN, RN and James Kendig, MS, CHSP, HEM

Price: $0

Hear directly from The Joint Commission experts that developed the new Workplace Violence Prevention Requirements. Antigone E. Kokalias, MBA, MSN, RN, TJC Project Director and James Kendig, MS, CHSP, HEM, TJC Field Director, Surveyor Management and Development Accreditation and Certification Operations, will share key concepts used to develop the new workplace violence prevention requirements. In addition, The Joint Commission will address the specific requirements and cover how the TJC would survey to these new requirements.

During this webinar you will learn:
• the TJC process for developing the new Workplace Violence Prevention requirements.
• how supporting evidence and the voice of the customer played a role.
• the types of workplace violence, environmental safety, and future standards development.
• overview of how TJC will survey; the final language will be released June 18

CE Credit Awarded: 1

Disasters for Dummies or How ICS Made Me Look Good

Date: Thursday, May 20, 2021 11:00am CT

Presenters: Phyllis Worrell

Price: $0 for members, $25 for Non-members

Recent high-profile mass casualty events as well as the current pandemic have more than shown the unique challenges that such occurrences pose to normal hospital operations. We have always known, and prepared for the plane crash, bus accident, building collapses knowing that these events could temporarily overwhelm hospital resources, space and staff. On paper, as planners, we all have approved plans, we all practice our drills and we frequently get hurt patting ourselves on the back about what a great job we did during the tabletop drill. During these expected mass casualty events, the integration into local first response systems, offices of emergency management and other responding agencies may have been planned, but in most healthcare systems, frontline staff currently show no integration within emergency planning or incident response. High profile incidents and this prolonged pandemic has demonstrated the need for fluency in our organizations in emergency planning and the incident command system. This presentation will discuss the need for planning, training, response and after action in these types of events to be better prepared for the next one. We will discuss both emergency operations planning as well as the incident command system as it applies to healthcare.

CE Credit Awarded: 1

Are you Prepared for On-Site Inspections from OSHA?

Date: Wednesday, February 10, 2021

Presenters: Thomas Huser and Paul Sarnese

Price: $0 for members, $25 for Non-members

Join Thomas Huser, MS, CHSP, CHEP and Paul Sarnese, CPM, MSE, CHPA during this webinar to help you prepare for when OSHA/OH&S, CMS, Joint Commission or other regulatory agencies arrive at your facility to conduct an on-site inspection.

CE Credit Awarded: 1

The Risk of Litigation in Healthcare Security

Date: Wednesday, January 20, 2021

Presenters: Drew Neckar and Bill Nesbitt

Price: $0 for members, $25 for Non-members

Hospitals, who are no strangers to lawsuits, often overlook suits involving premises liability and intentional torts but in reality have significant exposure to litigation surrounding their provision of “adequate” or “reasonable” security measures to protect their patients, visitors, contractors, employees, and the general public. This begs the question of what is an “adequate” amount of security for a healthcare organization? Security, and healthcare security in particular, is a situational discipline that does not lend itself to a one size fits all approach. What is a completely adequate level of security for one organization may be overkill for some and wholly inadequate for others based on the profile of the risks that they face.

Between them, the presenters have provided litigation support, to firms representing both plaintiffs and defendants, in over three hundred cases involving allegations of various aspects of inadequate security. A large percentage of these cases have included healthcare organizations as the defendants who stood accused on negligence in incidents including shootings, assaults, sexual assaults, emergency response situations, and excessive use of force by security personnel. Using real life examples, the presenters will illustrate how healthcare security is a situational discipline and does not necessarily fit the universal precautions standard model which can be applied to medical malpractice or other facility liability cases.

CE Credit Awarded: 1

The Impact of COVID-19 on Healthcare Finances

Date: Wednesday, October 28, 2020

Moderators: Paul Sarnese and Roy Williams

Panelists: Bryan Warren, Jeff Young and Karim Vellani

Price: $0 for members, $25 for Non-members

Are you feeling the financial impact caused by COVID-19? Is your facility considering reductions in force and reductions in operating budgets? If these are some of your concerns, please join us along with some top leaders in the industry to hear how to use data collection to justify resources, benchmarking to allow for comparison and sharing of best practices, and models to determine the appropriate staffing levels.

CE Credit Awarded: 1

Healthcare Heroes in Security and Safety

Sponsored by Motorola Solutions

Date: Wednesday, October 14, 2020

Speakers: Bonnie Michelman and Roy Williams

Price: $0 for members, $25 for Non-members

Join Bonnie Michelman and Roy Williams for "Healthcare Heroes in Security and Safety", a webinar exclusively presented during Healthcare Security and Safety Week!

Hear true-life stories of leaders in healthcare security and safety – going above and beyond. Discover the keys to encouraging your team to grow and be successful. Learn what it took for them to rise to the challenge; and discover leadership strategies that support your own team members’ growth, resilience and bravery. Be inspired by these stories, and bring back ideas on how to inspire your own team.

COVID-19 and the Use of Thermal Detection Cameras in the Healthcare Environment

Date: Thursday, June 4, 2020

Speakers: Paul Power, Jonathan Westall, Mark Reed

Price: $0 for members, $25 for Non-members

This will be a panel discussion addressing some of the following questions related to their experiences at Martin Luther King, Jr. Community Hospital and Northwell Health.

What challenges is/was your organization facing?
How did you determine that Body Temperature Detection Cameras would be a solution?
What criteria did you use to select a vendor?
What results are you seeing now that it has been implemented?

Drones (UAS) for the Healthcare Environment

Date: Wednesday, May 20, 2020

Speakers: Mark Schreiber, Jason Cansler, Nathan Ruff

Price: $0 for members, $25 for Non-members

Presentation will not only include the use of drones by Healthcare, but also the threat of drones to Healthcare security.

The Three Cs: Care, Custody and Control. Dealing with Law Enforcement and Forensic Patients

Date: Wednesday, January 15, 2020

Speaker: John O'Malley, Director, Corporate Security, William Blair

Price: $0 for members, $25 for Non-members

Limit your liability. Are you putting all your trust in the law enforcement officers who bring forensic patients to your facility? Learn how they should be responsible for providing the three Cs- adequate Care, Custody and Control. Establish good communication with your law enforcement partners. Case examples will show how the breakdowns occur and how you can avoid incidents from occurring resulting in damage to your brand by the hands of law enforcement, or worse injury to your staff, patients or visitors.

An SOP for SOPs

Date: Wednesday, December 11, 2019

Speaker: Ray Gerwitz, MS, MBA, CPP, CHPA

Price: $0 for members, $25 for Non-members

A security team’s ability to consistently provide services must be grounded in standard operating procedures. These important procedures reduce liability, define management’s expectation for service delivery and serve an important role in staff performance reviews. Learn how one healthcare security team leverages procedures to drive employee engagement and improve outcomes.

The Legal Implications of an Active Shooter Event in the Healthcare Environment

Date: Wednesday, October 9, 2019

Speaker: Eddie Sorrells, CPP, PSP, PCI, COO, General Counsel at DSI Security

Price: $0 for members, $25 for Non-members

Healthcare facilities are faced with the challenge of implementing an effective active shooter response plan. One of the challenges in this process is having a legally defensible policy. By looking at recent events and basic security techniques, facilities can position themselves to address legal questions that arise after an attack.

Nurse Bullying: An Unknown Healthcare Epidemic

Date: Friday, August 16, 2019

Speaker: Ralph Cummings, PCI, CFA, Security Manager at Sovah Health

Price: $0 for members, $25 for Non-members

Violence is much more common in healthcare than in other industries. More than half of all violent incidents in healthcare can be attributed to communication failures. Does the bullying of nurses cause poor or inadequate care of patients or put staff safety at risk?

When an Active Shooter Enters Your Hospital- Lessons Learned From a Really Bad Day

Date: June 13, 2019

Speakers: Alan Jones, CHPA, CPP, ACFE, Chief of Police/ Division Director Public Safety at UC Health & Maria Friday, MS, Director of Emergency Management at UC Health

UC Health experienced an active shooter on December 20, 2017 in the Psychiatric Emergency Services in which one Public Safety Officer was critically injured. This session will review the audio/video recordings of the event and provide lessons learned concerning Incident Command and handling the aftermath including Join Commission, OSHA and employee relations.

Behavioral Health Patients: Ensuring Patient and Employee Safety in Non-Behavioral Health Environments

Date: April 11. 2019

Speaker: Brendan Riley, MS, CHPA, Manager of Security and Emergency Management at Lowell General Hospital

Expanding beyond just security measures, environmental controls, and policies and procedures as the methods for managing and preventing risk during encounters with behavioral health patients; this presentation will also focus on developing the safest and most effective staff mindset, as well as strategies for positive communication, collaboration across healthcare disciplines, and successful patient-centered safety interventions.

Expanding Your Impact: How Do We Train a System

Date: February 7, 2019

Speaker: Bradley Estep, CHSS, Manager, Security at Spectrum Health System

A session focused on lessons learned while building our leading-edge officer training program that includes: scenario- based subject control, rapid deployment and sim-munitions, de-escalation and our Crisis Intervention Team with specialized mental/behavioral health training. This training will also share strategies we developed when providing training to 11,000 clinicians.

Addressing Intentional Violence Through a Public Health Lens

Date: October 5, 2018

We apologize, but this webinar is no longer available.

Speaker: Selwyn O. Rogers, Jr., MD, MP, The University of Chicago Medicine & Biological Sciences

Community violence is a public health issue.Dr. Rogers will describe the limits of the biomedical treatment of victims of intentional violence. He will discuss challenges and opportunities related to post-acute care and describe the broader roles that surgeons and health systems may play in addressing violence as a disease. Attendees should emerge from this session with a better understanding of how to address this growing problem within their own institutions.

Security K9's in Healthcare

Date: August 2, 2018

Speaker: Nelson Price, CHPA, Director, Safety & Security, Providence Alaska Medical Center

With the increase in workplace violence, Security K9's can be an effective de-escalation tool. The presenter will answer many questions about how to get a canine program started, and talk about the risks and factors that should be taken into consideration before starting a program. We'll discuss lessons learned and the impact that a canine program can have on workplace violence in a healthcare facility.

A Comprehensive Approach to Hospital Violence Management and Prevention

Date: May 31, 2018

Speaker: Brendan Riley, MS, CHPA, Lowell General Hospital

Brendan Riley will present a case study focused on how his large community hospital has progressively improved its violence management and prevention programs. This has been accomplished through enhanced policies and reporting, alerts and systems, training and education, and most notably through partnerships between security and the larger hospital community. Come hear Brendan's compelling story so you can better assist your own facility in dealing with these ever-increasing threats and incidents.

The Cost of Not Doing the Basics: The Liability of Failing to Train and the Role of Officers in De-Escalation and Restraint

Date: March 29, 2018

Speaker: Joseph Bellino, CHPA, former IAHSS president

This webinar will be presented by Joe Bellino, CHPA and active IAHSS member. The presenter has worked on numerous cases resulting in the deaths of patients caused by a failure to properly train the clinical and security teams in de-escalation and the appropriate application of restraint devices. He has complied commonalities with respect to use of force applied and medications resulting in their deaths. In this session, he will describe basic steps to prevent excessive use of force, medications used during restraint resulting in death, and dispel the myth that Security does whatever Clinical instructs regarding restraints.

Reducing Violence in a Healthcare System- One Team Approach

Date: February 15, 2018

Speaker: Michael Cummings, CPP, Cummings Security Consulting

For the past year, a team of individuals within Aurora Health Care, championed by the Chief Nurse Executive, has worked to reduce violence in the workplace by identifying, assessing and improving in four specific areas: policies, procedures and practices; communications; training; and data gathering. The presenter will share successes, lessons learned and next steps to meet the goal of reducing workplace violence at a large healthcare system.

Design and Outcomes of an Innovative Disruptive Patients and Visitors Program

Date: December 7, 2017

Speakers: Douglas Vance & Lance Clemsen, MS, LISW, University of Iowa Hospitals & Clinics

The presenters will share the design and outcomes of a unique disruptive patients and visitors program which they implemented at the University of Iowa Hospital and Clinics in Iowa City. The webinar will cover the initial startup efforts, key program concepts, staff education, supporting role of electronic medical records, and future goals. Specific patient case examples will be discussed.

Best Practices for Preventing Violence in Home Health

Date: October 27, 2017

Speakers: Paul Sarnese, MSE, CHPA, CPM, Virtua Health & Erica Ianncao

This webinar will help healthcare security professionals identify and understand the dangers that home healthcare workers face and how to help minimize those dangers through the application of best practices.
Purchase today

Visitor Screening Best Practices and Strategies for Today's Modern Healthcare Facility

Date: August 3, 2017

Speakers: Jim Sawyer, CHPA, CPP, Seattle Children's Hospital & Dan Yaross, CHPA, CPP, Nationwide Children's Hospital

This webinar will detail how two children's hospitals demonstrated the need to vet visitors and orchestrated the implementation of a visitor management system to include conducting checks with Federal Sexual Offender Registry.

Making the Most of Your Security Data

Date: March 16, 2017

Speaker: Scott MacMillan, MA, CHPA, Integrated Protection Services, Fraser Health Authority

The presenter will explain how your security program can make the most of data. He will show practical tips to give your managers access to vital operational data and trending. He will explain the importance of raw data and how you can combine it with other organizational data to compare multiple sites, even if they are different sizes. The presentation will finish with a demonstration of formal report templates and examples of how to use data to save money, increase security resourcing, and re-align existing resources to better manage security activity levels. Participants will go away with practical knowledge of how to leverage data to improve their security programs, and samples of reports for various stakeholder levels.

Body Cameras in a Healthcare Environment

Date: October 27, 2016

Speaker: Ralph Cummings, PCI, Norton Healthcare

In a day and age where everything seems to be recorded, how would body cameras affect the day to day operations of a healthcare facility? Come hear our board certified expert discuss why this is important to you. At the conclusion of this webinar, participants will be able to discuss the pro's and con's of using body cameras in a healthcare environment, identify HIPAA concerns with body cameras, and infuse body cameras into your training program to help enhance your training platform.
Purchase today

Drug Diversion in Healthcare Facilities

Date: August 31, 2016

Speakers: John Burke, Commander, International Health Facility Diversion Association & Kimberly New, JD, BSN, RN, Principal Consultant, Diversion Specialist

This webinar provides an overview of the problems confronting healthcare facilities fighting drug diversion within their confines. It will address reporting these crimes, how to proceed with investigations, when should law enforcement be called, and the many pitfalls to avoid along the way. Several national prominent cases will be discussed, including those involving extensive Hepatitis C outbreaks within the facility. An outline of a diversion team that should be operating within each healthcare facility will be provided along with common sense steps to minimize the possibility of it happening in your facility.