Toolkit for New Security Managers in Healthcare, 2nd Edition

IAHSS Launches Revised Toolkit for New Security Managers in Healthcare, 2^nd Edition

IAHSS is pleased to announce the launch of the revised Toolkit for New Security Managers in Healthcare, 2^nd Edition. This toolkit is designed to be relevant and informative to managers who are new to the healthcare security, safety and emergency management industry.

This edition features a new chapter on creating and effectively leading a diverse and inclusive security team. The entire edition has been reviewed and revised by a team of subject matter experts.

The 64-page Toolkit for New Security Managers in Healthcare provides foundational information. The toolkit will provide guidance to help you develop your own departmental programs.

Topics covered:

• Security Officer Authority
• Security Budgeting
• Communications in Healthcare Security
• De-escalation and Conflict Management
• Developing Training Plans and Programs
• Emergency Codes
• Handling Complaints and Grievances
• Incident Command System (ICS)
• Centers for Medicare and Medicaid Services (CMS) and The Joint Commission
• Partnerships with External Agencies
• Patient Safety
• Physical Security Measures
• Planning for Emergency Management and Response
• Professionalism and Ethics
• Security Risk Assessments
• Safety and the Supervisor’s Responsibilities
• Security Operations
• Supervisor Development
• Workplace Violence in the Healthcare Facility
• *NEW* Creating and Effectively Leading a Diverse and Inclusive Security Team

IAHSS would like to recognize and thank the subject matter exerts that reviewed and contributed to this publication:

Marilyn Hollier, CHPA, CPP – Editor in Chief

Ashley Ditta, MS, CHPA

Jon Hallaway, BA, CHPA

Scott Hill, Ed.D, CHPA, CPP

Erik Mattila, MA, CHPA

Brad Stewart, CHPA

Latreece Taylor, MS, CHPA, PHR