The IAHSS Toolkit for New Security Managers in Healthcare, 2nd edition, is designed to be relevant and informative to managers who are new to the healthcare security, safety and emergency management industry.

This edition features a new chapter on creating and effectively leading a diverse and inclusive security team. The entire edition has been reviewed and revised by a team of subject matter experts.

The 64-page Toolkit for New Security Managers in Healthcare provides foundational information.

The toolkit will provide guidance to help you develop your own departmental programs. Topics covered:

• Security Officer Authority
• Security Budgeting
• Communications in Healthcare Security
• De-escalation and Conflict Management
• Developing Training Plans and Programs
• Emergency Codes
• Handling Complaints and Grievances
• Incident Command System (ICS)
• Centers for Medicare and Medicaid Services (CMS) and The Joint Commission
• Partnerships with External Agencies
• Patient Safety
• Physical Security Measures
• Planning for Emergency Management and Response
• Professionalism and Ethics
• Security Risk Assessments
• Safety and the Supervisor’s Responsibilities
• Security Operations
• Supervisor Development
• Workplace Violence in the Healthcare Facility
• *NEW* Creating and Effectively Leading a Diverse and Inclusive Security Team

A link to download the Toolkit will be emailed to you.