Workplace Violence in Healthcare: Focusing on What’s Most Important
Presenter: Brendan Riley, MS, CHPA
This
session draws a distinction between supporting elements of an effective
workplace violence prevention program and the foundations that are
actually most important for preventing and mitigating the most common
acts of violence. Some of the historical top priorities and prevalent
tactics will be examined through a critical lens. Then the foundations
for next-level violence prevention will be recommended as the new top
priorities for all of healthcare to consider.
Learning Objectives:
- Participants
will learn how bad experiences and unmet expectations are creating a
new level of distrust and resentment towards caregivers; and how some
common caregiver responses can damage relationships and increase the
likelihood of aggression and targeted violence.
- ParticipaDesignnts
will develop an understanding of the shortfalls that often result from concentrating one’s workplace violence prevention program on low probability events, zero tolerance campaigns, codes of conduct, and punitive legal actions.
- Participants
will be able to describe the foundations for protecting caregivers from
violence: bed-side safety and population-specific de-escalation
training, emphasis on self-protection and disengagement, implementation
of effective administrative and engineering controls, and the
professionalizing of healthcare security personnel.
Following
this presentation, participants will be able to examine their current
workplace violence prevention priorities; identifying gaps and
opportunity areas, while separating program elements from necessary
foundations.
CHPA/CE Credit Awarded: 1
Congratulations on achieving your CHPA!
Congratulations on achieving your CHPA!
Congratulations on achieving your CHPA!
Congratulations on achieving your CHPA!
Congratulations on achieving your CHPA!
Congratulations on achieving your CHPA!