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News & Press: Announcements

Update to Industry Guideline, 02.02.04 Security Officer Training-De Escalation Training

Tuesday, June 18, 2024  

The International Association for Healthcare Security & Safety (IAHSS) announces the release of an update to industry guideline, 02.02.04 Security Officer Training, De-Escalation Training.

The Council on Guidelines made these modifications to reflect the recognition that understanding Trauma Informed Care (TiC) can assist healthcare facilities in reducing incidents of aggression and violence. Security Officers can reduce the likelihood of triggering trauma, and avoid escalating patients’ behavior, by receiving training in the elements of Trauma Informed Care.

The IAHSS Council on Guidelines is comprised of volunteer IAHSS members who are seasoned healthcare security professionals and leaders. Each year the Council on Guidelines develops new industry guidelines and reviews existing guidelines on a three-year cycle. All IAHSS guidelines are available electronically to IAHSS members via the IAHSS website. Hardcopies of the guidelines booklet are available for sale in the IAHSS online store. 

About IAHSS

The International Association for Healthcare Security and Safety (IAHSS) is the only organization dedicated to professionals managing and directing security and safety programs in healthcare facilities. IAHSS is a professional association with more than 3,000 members who are healthcare security, law enforcement, safety, and emergency management leaders.  IAHSS has educated and served members and the profession for fifty years by offering exclusive resources and benefits, including industry and design guidelines, local and international educational and networking opportunities, and the celebrated bi-annual Journal of Healthcare Protection Management.  IAHSS has certified thousands of dedicated professionals who keep healthcare facilities, patients, staff, and visitors safe. IAHSS offers Basic, Advanced, and Supervisor certifications, a Safety Certificate Program, and maintains the prestigious Certified Healthcare Protection Administrator (CHPA) certification, the standard for the healthcare security leader dedicated to the profession.