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IAHSS Announces New Guideline - Violent Patient / Patient Visitor Management

Tuesday, April 24, 2018   (0 Comments)
Posted by: Colleen Kucera
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The International Association for Healthcare Security & Safety (IAHSS) announces the release of a new industry guideline titled “Violent Patient / Patient Visitor Management”. The guideline was initially developed by the IAHSS Council on Guidelines who then sought out and incorporated feedback from the IAHSS membership, the Emergency Nurses Association (ENA), and the American Organization of Nurse Executives (AONE).

Tom Smith, Chair of the IAHSS Council on Guidelines, stated, “This guideline could not be timelier. Last week, The Joint Commission (TJC) published Sentinel Event Alert 59: Physical and verbal violence against health care workers. The content of the IAHSS “Violent Patient / Patient Visitor Management” guideline will add to and support TJC’s most recent Sentinel Event Alert and assist healthcare organizations as they develop proactive policies and practices to address violent and threatening patients and family members”. 


The guideline opens with the statement that “Violence stemming from patients and patient visitors present considerable risk and concern to the healthcare industry. Healthcare Facilities (HCFs) should establish specific violence prevention and aggression management policies, processes and practices to deter, identify and manage violent events.” The guideline then provides specific sample policy and processes for identifying and mitigating violence and threats from patients and visitors. 

The IAHSS Council on Guidelines is comprised of volunteer IAHSS members who are seasoned
healthcare security professionals and leaders. Each year the Council on Guidelines develops
new industry guidelines and reviews existing guidelines on a three-year cycle. All IAHSS
guidelines are available electronically to IAHSS members via the IAHSS website. Hardcopies of
the guidelines booklet are published annually and available for sale in the IAHSS online store.
The new guideline, “Violent Patient / Patient Visitor Management”, can be accessed by the public for a limited time at

The International Association for Healthcare Security and Safety (IAHSS) is the only organization
solely dedicated to professionals involved in managing and directing security and safety programs in
healthcare facilities. IAHSS is a professional association with more than 2,000 members who are
healthcare security, law enforcement, safety and emergency management leaders. For fifty years,
IAHSS has educated and served members and the profession by offering exclusive resources and
benefits including industry and design guidelines, local and international educational and networking
opportunities, and the celebrated bi-annual Journal of Healthcare Protection Management. IAHSS
has certified tens of thousands of dedicated professionals who keep healthcare facilities, patients,
staff and visitors safe. IAHSS offers the Basic, Advanced and Supervisor certifications, a Safety
Certificate Program, and maintains the prestigious Certified Healthcare Protection Administrator
(CHPA) certification, the standard for the healthcare security leader dedicated to the profession.
Learn more at

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