CHPA Review Session (Pre-qualification required)

5/18/2019 6:00 PM - 8:00 PM

Approved CHPA candidates are encouraged to attend this voluntary review session for the CHPA exam. This session is intended for individuals who have already been preparing for the exam for several months and want to participate in one last refresher course and discussion before the test on Sunday. The session may also be helpful for individuals who are starting the process of studying for the CHPA exam and plan to take the exam later in the year. The CHPA exam will be held on Sunday, May 19th from 8:00am - 11:00am. Separate qualifications and approval is required before March 15, 2019 to take the exam in Orlando or to attend this review session. This session will be led by Scott MacMillan, MA, CHPA, Manager, Process Excellence & Performance, Integrated Protection Services, Fraser Health Authority and Ashley Ditta, CHPA, Director, Public Safety & Parking, Newton Wellesley Hospital. 

Healthcare Emergency Management Basic for the Security Professional

5/19/2019 11:30 AM - 12:45 PM

Presenter: Christopher Sonne, CHEC, Director of Emergency Management at HSS, Inc.

 

Learn the basics of Healthcare Emergency Management, led by instructor Christopher Sonne, CHEC, Director of Emergency Management at HSS, Inc. Healthcare security professionals play a significant role in terms of mitigating, preparing, responding, and recovering from the emergencies that threaten the healthcare organization. This session is designed for the healthcare security manager or someone looking to transition into a healthcare security leadership role and covers the basics of healthcare emergency management. It also identifies the similarities to first responder concepts and anomalies found within the healthcare arena. 

Chapter Leadership Summit

5/19/2019 1:00 PM - 6:00 PM

Qualified elected Chapter Officers, Regional Chairs, and Council Chairs are invited to attend this IAHSS Leadership Summit. Leaders will discuss new strategic initiatives of the association and how IAHSS can provide additional support to chapters and their leaders. This summit is an opportunity to network with other Chapter Officers to share best practices and learn from each other. Chapter Officers, Regional Chairs, and Council Chairs should register no later than March 15, 2019. 

Leadership is Hard! Or is it?

5/20/2019 8:30 AM - 9:30 AM

Presenter: Lieutenant General (retired) Mark Hertling

 

There are unique challenges for those who serve in the healthcare industry, no matter what the role.  Retired General Mark Hertling will discuss some of those challenges and how those who live by the tenets of true professionalism are best positioned to serve in healthcare.  Mark will also discuss the application of the military leadership model of Be-Know-Do, and how this model provides guiding principles for those wanting to be the best leader they can be in a continuously changing environment.

1B- Balancing the Roles of Patient Care with Security in Resolving Crisis

5/20/2019 9:45 AM - 10:45 AM

Presenter: Krisha Goset- Security Training Supervisor, Allina Health Corporate Security 

Nicole Dick- Security Supervisor, Mercy Hospital- Unity Campus, part of Allina Health

 

There is a fine line between patient care and the security response required in a behavioral health crisis. Allina Health has found success in combining Crisis Intervention Team training, de-escalation, and a team approach to behavioral crisis, which is known as "Code Green". 

2A- Assessing Physical Security Risks in the Healthcare Clinic Environment

5/20/2019 11:00 AM - 12:00 PM

Presenter: Shawn Reilly, CPP® PSP® CHPA CPD - Risk Evaluation Security Training Development, Tech Systems, Inc.

 

The risk of crime at off-site healthcare clinics is underestimated.  Clinics across the country possess a number of unique risks that are not found in the hospital setting.  Site isolation, lack of security response, limited employee presence, and fewer physical protection systems in place make for a higher-risk environment.  This presentation uses dozens of real-life assessments from clinics across the country to present what the common risks are and some suggestions on how to mitigate them.

2C- The Secret to a Successful, High-Risk Patient Building Construction Project- Early and Continuous Collaboration!

5/20/2019 11:00 AM - 12:00 PM

Presenter: Dan Yarros, MSM, CPP, CHPA- Director of Security, Nationwide Children's Hospital 

Erica Logan, MHA, CSSGB- Project Manager for Behavioral Health Strategic Initiatives, Nationwide Children's Hospital 

Ed Cheshire- Senior Project Manager, Engineering Services Design and Construction, Nationwide Children's Hospital 

 

The Behavioral Health/ Psychiatric Patient population is severely undeserved in Central Ohio, as well as nationally. One of the Fortune 500 companies located in Columbus, Ohio desired to help address this healthcare inequity. Big Lots donated $50 Million and partnered with Nationwide Children's Hospital in Building a 10 Story, 92 Inpatient bed and Outpatient Clinics facility. This presentation will described the step-by-step highly-collaborative, detail-orientated approach in planning/designing a "World Class" facility that will provide not only a safe and secure environment, but at the same time maintain an aesthetically-pleasing environment, while not contributing to the stigma of this specific patient population. 

3B- Improving Security Program Effectiveness Through Data

5/20/2019 1:30 PM - 2:30 PM

Presenter: Katherine Eyestone - Chief Transformation Officer, HSS Inc.

 

This presentation will share insights from initial healthcare security benchmarking and statistical modeling, including how they can inform best practices in security program design and improve security program effectiveness.  The presentation also explores how such capabilities expand the definition of security program quality to include the impact on security outcomes.

Facilitated Roundtable Discussions

5/20/2019 3:00 PM - 3:45 PM

All registered attendees will vote on the most important topics they would like to discuss with their peers and other healthcare security leaders.  The top 3 topics will be used as the platform for roundtable discussions led by facilitators.  Attendees choose which topic discussion to attend.

Current Challenges Facing Today's Hospitals

5/21/2019 9:00 AM - 10:15 AM

Moderator: Bonnie S. Michelman, CHPA, CPA - Executive Director Police & Security,  Massachusetts General  Hospital
Panelist: Eric Swanson, MBA, CHPA, CPP - Director, Security Services,  Northwestern Memorial Healthcare 
Panelist: Melissa Hyatt - Vice President for Security, Johns Hopkins Medicine / Johns Hopkins University
Panelist: Michael Lauer, MBA - Executive Director, Support Services and Public Safety, Barnes Jewish Hospital and BJC Health Systems
Panelist: Todd Milne, CHPA - Director, Security Operations, University Health Network

 

Panelists will share practices, case studies and innovative strategies regarding current trends, vulnerabilities and challenges facing healthcare security.  They will address regulatory challenges, competitive issues, financial limitations, trends around violence, risk, cyber and other vulnerabilities, aging populations, patient and family focused care, changing workforces, and other major issues healthcare Security leaders face every day.

IAHSS Annual General Meeting of Members

5/21/2019 1:00 PM - 2:00 PM

4B- The Formation of a Behavioral Emergency Response Team in a Pediatric Healthcare Facility

5/21/2019 2:30 PM - 3:30 PM

Presenters:  Timothy P. Hayden - Security Manager, Children’s National Health System
Dan Yaross, MSM, CPP, CHPA - Director, Protective Services, Nationwide Children's Hospital

 

Our experts will present challenges, lessons applied, and success stories in creating a Behavioral Emergency Response Team at both Children's National Medical Center and Nationwide Children's Hospital.  Attendees will also get a close look at a BERT in a pediatric healthcare setting.

A Strategic Model for Adding Security Value While Minimizing Cost

5/21/2019 4:00 PM - 5:00 PM

Presenters: Ray Gerwitz - Executive Director, Deputy Chief Security Officer, MD Anderson Cancer Center and University of Texas Health Science Center
William Adcox - Associate Vice President, Chief of Police & Chief Security Officer, MD Anderson Cancer Center and University of Texas Health Science Center

 

Learn how one healthcare security team leverages a modern strategic model to create a culture of service excellence and continuous improvement in adapting to the evolving critical needs of all stakeholders. The model, and supporting processes, introduces thoughtful program review and enhancement with the goal of negligible cost increase. The discussion will demonstrate team engagement practices, unique communication and engagement methods, and value-based data visualization practices to inform strategic and operational decision making resulting in a Combined Protection Model. 

Lessons Learned fro the Pulse Nightclub Mass Casualty Incident

5/22/2019 8:00 AM - 9:00 AM

Presenter: Mark J. Lang MCJ, CPP - 
Security Manager, Orlando Regional Medical Center

 

The presenter will discuss his personal perspective of the “war zone” atmosphere in his hospital in the wake of the Pulse Nightclub shootings, including the massive noise, heavily armed law enforcement, numerous gunshot victims being treated by clinicians and the observed wounded being transferred from pickup truck beds in the ambulance bay.  He will share the lessons he learned that can be applied to other similar situations.

 

 

Nurse Bullying: An Unknown Healthcare Epidemic

5/22/2019 10:30 AM - 11:30 AM

Presenter: Ralph Cummings, PCI - Owner, Level 3 Healthcare Consulting and Training

 

Violence is much more common in healthcare than in other industries. More than half of all violent incidents in healthcare can be attributed to communication failures. Does the bullying of nurses cause poor or inadequate care of patients or put staff safety at risk?