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Jon Acorn - Director Protection Operations IPS, Fraser Health

 

1. What involvement have you had with IAHSS (past and present)?
 
I have been a member for over 20 years. During that time, I have served on the BC Chapter executive, as a member of IAHSS’ Long Term Care Task force from which I was published in the Journal of Healthcare Protection and spoke at the 2011 IAHSS AGM. I have held the Region 6 Chairperson for the past 5 years and am a member of the IAHSS Membership Council. I have consulted on several guidelines and industry discussion panels. 
 
2. What habit / training / philosophy most helped you progress in your career?
 
While protection industry’s fundamental purpose is to support a safe & secure environment, the notion that we are ultimately here to support the provision of quality patient care is, without doubt, the single biggest influencing factor that helped me stay aligned with my organization’s purpose. Another cornerstone attitude has been embracing the notion that change is unavoidable, virtually constant, and essential to growth and innovation has allowed me a greater ability to continue adapting to this dynamic environment.
 
Keeping a strong customer focused service ethic will always serve you well.
 
Learning to see other perspectives and being open to changing my mind about how to achieve a solution or deliver a service. Always ask yourself if you feel good about your decisions and how you conducted yourself. Are your actions motivated by the “right reasons”? 
 
Always seek to learn from those around you. Recognize that negative lessons can be just as valuable as positive ones. 
 
3. What, if anything, hindered your progress? 
 
Earlier in my career, I had a tendency to focus to strongly on what I felt to be “the right way” (sometimes at the exclusion of other perspectives), that I feel may have caused me miss some opportunities.  
 
Taking too long a pause on continuing my formal post-secondary education. 
 
4. Knowing what you know now, what advice would you give yourself at the start of your career?
 
Never think you will be successful by yourself or at the expense of others. Real success comes from humility, courage and collaboration. Recognize and appreciate the support of those around you and be aware of the positive and negative influences others will have on you. 
 
Be open minded to change and other perspectives. There is almost always other ways of accomplishing a goal. 
 
5. What professional achievements are you most proud of? 
 
Generally speaking; that I have been afforded the opportunity to have influenced healthcare protection in BC and been allowed to focus on results rather than just a bottom line. Specifically, that I was given an opportunity to build a protection & parking program for an entire health authority where no program existed before and that the program has continued to evolve and succeed after I left. 
 
Receiving the Award of Distinction from the BC Chapter was very meaningful to me as it was local peer appreciation. 
 
Last, but definitely not least, is the how proud I am of the team that allow me to lead them. They are a group of passionate and committed individuals and I honestly believe our staff and patients are lucky to have them looking after them.  
 
6. What are your goals for the future?
 
I can happily finish my career right where I am as long as I continue to have an ability to help advance our program and opportunities to influence those who will lead our industry in the future. I am always looking for opportunities to learn different aspects of our business – whatever they may be… 

 
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