The 40th Annual General Membership Meeting and Seminar Program will be hosted by the British Columbia Chapter, in Vancouver BC, June 28 - July 2, at the Sheraton Wall Centre Hotel. 

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Bridging Borders

General Information
IAHSS and the British Columbia Chapter will host the 40th Annual General Membership Meeting and Seminar Program June 28 - July 2, 2008 at the Sheraton Vancouver Wall Centre Hotel. An outstanding educational Program has been planned to help you advance in your profession as healthcare security and safety professional. Exhibitors will display the latest in technology and services. This is an Annual General Meeting you won’t want to miss! Outstanding nationally-known speakers both inside and outside the profession are ready to enhance and expand your vision for the future.

Presentations will include Targeted Violence, Emerging Role of Security in Emergency Management and Security, Psychopaths in the Workplace, Secrets from the Executive Office, Determining Vulnerability, Gang Culture, Four Generations in the Workplace, Healthcare Violence, Patient Surge Events, Prisoner Escape, Security Planning for the 2010 Winter Olympics, Terrorism, Pandemic Influenza, and Team Exercise involving a shooting in the emergency Department. Who can afford to miss this packed agenda of key information?

After participating in this event, you will walk away with new information and skills in the following areas:

• Strategies for identifying, assessing, and managing threats of violence
• International perspective of the emerging role of Emergency Management and Security in Healthcare
• Clues, Risks, and Threats for Psychopaths in the Workplace
• Difference between an ordinary manager and a leader
• Development, implementation of a formalized risk process
• An inside look at gangs and healthcare
• Managing four generations in the workplace
• The truth about Healthcare Violence
• Security planning for the Olympics
• And much more!


Saturday, June 28th

9:00 am to 5:00 pm
“Targeted Violence in Healthcare: Assessment and Management of Threats  Kevin Calder, Coordinator, Justice Institute of British Columbia Threat Management Program. (separate fee)

The workshop will present current strategies for identifying, assessing and managing threats of violence in the health care setting. Attendees will receive practical tools to apply immediately on return to work. Based on current methodologies in use by threat assessment professionals, participants will participate in interactive lectures, case studies and group activities. Topics include “Why people threaten”, “Sudden and Predatory Violence”, “Threat Management Strategies” and “Introducing a Threat Management Program”.

7:00 pm to Midnight
CHPA Study Session (separate fee)


Sunday, June 29th

8:30 am to 10:30 am
Breakfast for Board, Regional Chairs, Past Presidents, Chapter Officers

1:00 pm to 5:00 pm
CHPA Certification Exam

1:00 pm to 5:00 pm
“Basic Elements of Healthcare Security Management”
Tony York, CHPA, Senior Vice President, HSS (separate fee)

The basic objective of this four-hour workshop is to bring together individuals who may not be as seasoned as the “old hands” of the field who might find exploration of the basic elements of healthcare security management a bit on the quiet side. The workshop is specifically designed for the relatively new security manager, supervisor, or facilities manager who has a responsibility in the security arena. This is a “nuts and bolts” program that includes a syllabus and extensive workbook containing a wide array of sample security policies, procedures, forms, tools, and training materials, which can be readily adapted to individual programs.

5:00 pm to 6:00 pm
Registration

6:00 pm to 8:00 pm
Welcome Reception in Vendor Area


Monday, June 30th

7:00 am to 7:30 am
Continental Breakfast in vendor area

7:30 am to 7:35 am
IAHSS President Welcome

7:35 am to 8:00 am
“Emerging Role of Emergency Management and Security in Healthcare”
Dr. Nigel Murray, CEO, Fraser Health

Dr Nigel Murray, President and Chief Executive Officer of Fraser Health in British Columbia - one of the largest health care organizations in North America - will open the 40th AGM, providing introductory comments with an international perspective. Until recently a Chief Executive in the New Zealand health care system and educated primarily in the United States, Dr Murray is uniquely positioned to discuss the ever-growing importance of safety, security and emergency management in the health care environment. Embracing the “Bridging Borders” theme of the conference, Dr Murray will draw on his leadership experience in civil defence and emergency management and his secondments with the New Zealand military to Iraq and Bosnia in the 1990’s, to present an Executive level view of our profession based on his own rich experiences. Linking to current and future challenges, his powerful comments will serve to set the stage for the program to follow.

8:00 am to 9:15 am
“Psychopaths in the Workplace: Clues, Risks and Threats”
Dr. Robert Hare, University of British Columbia

“Psychopathy in the Workplace” – Psychopathy is a clinical construct (personality disorder) defined by a cluster of interpersonal, affective, lifestyle, and antisocial traits and behaviors, including deception, manipulation, irresponsibility, impulsivity, stimulation-seeking, poor behavioral controls, shallow affect, a lack of empathy, guilt or remorse, promiscuity, and a range of unethical and antisocial behaviours. The majority of research on psychopathy has been conducted with offenders and forensic psychiatric patients. However, new empirical evidence indicates that psychopathy is more likely dimensional than categorical in nature, and that its defining traits are distributed throughout the general population.
These findings, coupled with recent reports of widespread corporate fraud and workplace harassment and violence, have generated considerable interest in “community and corporate psychopathy.” Following a brief overview of recent theory and research on psychopathy and its manifestations in society, I will discuss its roles in, and implications for, the business/organizational world. The presentation will include examples of how psychopathic individuals gain entry into organizations, work their way up the corporate ladder use the organization’s personnel and assets to their own advantage, and threaten personal and corporate safety and
security. Suggestions for protective and management strategies will be offered. I will conclude with a description of a new instrument designed to assess the degree to which a person’s behaviors, attitudes, and judgments in the corporate environment reflect features that may be understood and managed within the context of psychopathy.

9:15 am to 9:45 am
Break in vendor area

9:45 am to 11:00 am
“SECRETS FROM THE EXECUTIVE OFFICE: Always Go To Other People’s
Funerals, Otherwise They Won’t Come to Yours”
Marlene Palkovich, Ph.D.

What’s the difference between an ordinary manager and a leader? This session will share the most important “secrets” on the subject, based upon extensive research. Some will entertain you but the end result is always the same. Real leaders understand that you manage tasks but you need to inspire people. The true measure of a man is how he treats someone who can do him absolutely no good.

11:00 am to 12:00 pm
“Risk Based Approach to Determining Vulnerability”
Phil Banks, Director, The Banks Group, Inc.

The determination of vulnerability should follow a formalized risk process. The presentation will discuss the development, implementation and application of risk in assessing vulnerability.

12:00 pm to 12:15 pm
Tabletop Exercise Preparation – Part 1
Phil Banks

12:15 pm to 1:15 pm
Lunch and vendor viewing

1:15 pm to 2:15 pm
“Gang Culture from the Streets to the Emergency Department”
Bonnie Michelman, CHPA, CPP; Director Police and Security, Massachusetts General Hospital and George Patak, Operations Manager, Detroit Area Office of The Wackenhut Corporation.

This session provides an inside look at gangs. Thorough treatment of the language, signs, symbols and dress of this emerging subculture and its growth across generational, racial and gender lines.

When a member of a street gang is injured in a gang conflict and brought to the emergency department the conflict isn’t over. Rival gang members will often try to visit the injured person and attempt to “finish the job”. In addition members of the same gang may also try to visit the injured party to offer protection.

In either case the involved parties will in all likelihood be armed, dangerous and cause  disruption to the care of other patients or inflict injury to innocent by-standers and visitors to the hospital, especially if the dispute re-ignites.

In addition the hospital becomes liable for injuries to patients and visitors. Attendees will learn how to recognize the signs of gang activity in the emergency department and other hospital areas. Participants will also learn how to assess this risk and implement countermeasures utilizing the CPTED philosophy.

2:15 pm to 3:00 pm
Break and vendor viewing

3:00 pm to 4:15 pm
“Four Generations in the Workplace: Managing the Different Generations of Workers”
Sieglinde Malmberg

With the removal of mandatory retirement in many jurisdictions, for the first time in 70 years, we will find four generations of people working together. This mix brings both opportunities and challenges. How does a 20-something motivate and manage a senior employee? How does a Boomer respect the values of Gen-Y? What values does each cohort bring to the workplace and how do these values impact their work styles? In this presentation we will learn what influenced each generational cohort in their formative years, and we will discuss some techniques for managing and motivating the four generations.

5:00 pm to 10:00 pm
Chapter night at Grouse Mountain


Tuesday, July 1st

7:00 am to 7:30 am
Continental Breakfast in the vendor area

7:30 am to 9:00 am
Annual General Meeting

9:00 am to 10:00 am
“Gently Into the Night: The Truth about Healthcare Violence”
Professor Neil Boyd, Simon Fraser University

Over the last 25 years, much attention has been focused by researchers and practitioners alike on the issue of preventing and managing aggressive behaviour in health care - the overwhelming majority of this work has taken place in the hospitals, where Emergency and inpatient mental health units have been designed and staffed with the prevention of and response to aggression in mind. Much less visible but no less devastating to worker health however, is the issue of aggression in our long term care facilities.

Professor Boyd will focus this session on changes in long term care facilities over the past two decades, describing the emergence of aggressive behaviour as a problem for staff, residents and their families. He reports on his three year study, carried out in five long term care facilities, which was commissioned by the regulatory body governing worker safety. The session will document the process of making changes within these five facilities, the specifics of change in each of the facilities, and then will go on to canvass the effectiveness of the various interventions.

10:00 am to 10:45 am
Break and vendor viewing

10:45 am to 11:45 am
“Best Practices in Emergency Preparedness and Security in Patient Surge Events” Anjanette Hebert, CHPA, Director of Security, Safety and Emergency Preparedness at Lafayette General Hospital and Erin Downey, Adjunct Professor for Tulane University School of Public Health and Tropical Medicine

Comparison of Hospital Emergency Preparedness in 3 Countries (US – Israel - Canada) The US, Israel and Canada have very different environments and many differences in the healthcare systems and yet many aspects of security and emergency preparedness that are similar. Through this presentation we will compare and contrast Best Practices in Security and Emergency Preparedness in the 3 countries while maintaining an understanding of the impact that the political environment, geography and physical dimensions of the country have on planning and practice.

11:45 am to Noon
Tabletop Exercise Preparation – Part 2

Noon to 1:15 pm
Lunch and vendor viewing

1:15 pm to 2:30 pm
Stream A – “Anatomy of a Prisoner Escape from a Healthcare Setting”
Glen Brown, Warden, Matsqui Federal Institution

The Healthcare Facility - an Intersection Point for the Prison and the Community

In all first world countries there are very significant prison populations, with countries such as the US having high rates of incarceration. Health issues amongst inmate populations are significant owing to higher rates of infectious disease and poor lifestyle choices. Consequently the delivery of health services to incarcerated men and women is a large undertaking (and
likely to grow with increased prison populations, along with an aging population). Delivery of clinical services in prison settings is constrained and so many health services are provided in the community - in Dr.’s offices, clinics and in public hospitals. All inmates, from low to high risk, are eligible for escort into the community to receive health services. Thousands of these escorts take place on a daily basis throughout the US and Canada. Almost all go well, without any increased threat to the community. In rare cases, however, the escort does not go well, sometimes with tragic consequences. The purpose of this session is to review the scope and characteristics of inmate health care escorts, to learn from incidents of escape, and to review best practices which have been implemented in various health care and correctional jurisdictions.

Stream B – “Integrated Security Planning for the 2010 Winter Olympics in Vancouver”  Assistant Commissioner Bud Mercer, 2010 Integrated Planning Unit

As the Chief Operating Officer for the Integrated Security Unit for the Vancouver 2010 Winter Olympics, Bud Mercer is uniquely positioned to present on security planning for an event that will occupy the world stage in two short years. With extensive international experience in his career as a leader in the Royal Canadian Mounted Police, Bud will be able to connect with an international audience in sharing the experience and the process of developing an integrated security plan to address the demands of an event which will present high risk challenges to police, security forces and other first responders. Health care occupies a prominent place as critical infra-structure in this planning process and the Assistant Commissioner will describe for the audience the work undertaken with the health sector to date, the involvement of health in planning and some of the unique risks inherent in the health milieu as it relates to planning for this event.

2:30 pm to 3:00 pm
Break and vendor viewing

3:00 pm to 4:15 pm
Stream A – “Terrorism – Crossing Borders”
Jeremy Spindlove, Author

Security in an ancient need for humans - a basic rung on the ladder of Moslow’s hierarchy of needs. Never has America’s and mankind’s sense of security been so badly shaken as by the events of 911 and by the escalating terrorist acts abroad and in the American homeland. As with most fields of human endeavour that are just now entering into an academic discipline this presentation will provide you with scientific theory on the field of terrorism. You will have a window into the definitions and history of terrorism, defining terrorism and legal issues, terrorism in North America, the war against terrorism and more.

Stream B – “Pandemic Influenza – Is it my imagination or has the threat moved off the radar screen”?
Dr. Danuta Skowronski, British Columbia Centre for Disease Control

Dr Skowronski is recognized locally, nationally and internationally for her epidemiological leadership in influenza and other emerging respiratory-borne pathogens. After a period of very significant investment of time in resources in planning for a pandemic in recent years there may be a sense in our industry that we can relax, let our guard down a little and focus on other emergency management risks in the health care environment. With a depth of knowledge on pandemic influenza rarely matched and a presentation style that is captivating and engaging and an ability to translate complex scientific processes into themes and ideas we can all understand, Dr Skowronski is a much sought after speaker on this issue. She will leave us with a greater understanding of the risk, the issue and the need to ensure we do not lose sight of this looming threat which would dwarf any emergency management challenge we have previously envisioned.

6:00 pm to 7:00 pm
Cocktail reception

7:00 pm to 10:00 pm
President’s Banquet

Wednesday, July 2nd

7:00 am to 8:00 am
Continental Breakfast

7:00 am to 8:00 am
CHPA Breakfast

8:00 am to 11:00 am
Team Exercise – Emergency Room Shooting Scenario
Phil Banks

All the day-shift emergency room team members are looking forward to a well earned weekend off. However, one last emergency needs to be handled that will affect the entire hospital; a gang related shooting in the ER. It’s been reported that the shooter is still in the hospital. Security’s response is needed now.

11:00 am to 11:15 am
Closing remarks

11:30 am
Bus transportation to Furry Creek Golf Club


Hotel Accommodations

Sheraton Vancouver Wall Centre Hotel
1088 Burrard Street
Vancouver, BC V6Z 2R9 Canada
$175 USD plus taxes per night

Reservation cutoff: June 6, 2008 to receive reduced rate.
Reservation Procedures: State you are attending the
IAHSS – 2008 Annual General Meeting
800-663-9255
reservations@wallcentre.com
Note: Valid passports are required to travel to this AGM. Submit passport paperwork early to avoid problems.


CHPA Study Session
The International Association for Healthcare Security and Safety (IAHSS) will
conduct a voluntary study session for the CHPA Graduate Level Examination on Saturday June 28, from 7:00 p.m. - 11:00 p.m. The CHPA Examination
will be held on Sunday, June 29, from 1:00 p.m. - 4:00 p.m. A separate non-conference fee is required for the study session. Candidates must register no later than June 1, 2008 for the Study Session and Examination. For additional information contact the IAHSS at 888-353-0990.


Registration Fee
The seminar registration fee includes all seminar materials, breaks, continental breakfasts, luncheons, Tuesday evening banquet, and cocktail receptions. The pre-conference programs are not included in the program registration fee. Cancellations received 15 days prior to the program will receive a refund minus a $25.00 processing fee. Eligible non-members may apply the $125.00 difference to membership in IAHSS. Please indicate on the registration form if you wish to apply. An application/information packet will be sent to you.

IAHSS Member – $695.00
Non-Member – $825.00
One Day Registration – $225.00  (Monday or Tuesday)
CHPA Study Session $50.00
Targeted Violence Program $149.00

Basic Elements of Healthcare Security Management $149.00
(Non-members may apply fee towards membership in IAHSS).

Additional tickets for President’s Banquet $100.00
Additional tickets for Grouse Mountain $100.00

FACULTY INFORMATION - Click here to review the PDF