IAHSS 

Designed for Advanced Healthcare Security / Safety Officers / Supervisors

Number of chapters: 18
Prerequisites: Certified Advanced Healthcare Security Officer (CAHSO)
Examination: 50-Question, multiple choice Security Supervisor Exam
Issued: Certified Healthcare Security Supervisor

Supervisor Training Manual for Healthcare Security Personnel - 3rd Edition Order Materials: Supervisor Training & Study Guide - 3rd Edition Certification Exam Application: Click here for paper exam application [PDF] Certification Exam: Single Online Exam Purchase, or Multiple Online Exam Purchase

Chapters

• Introduction to Supervision
• Self-Improvement
• Supervisor Responsibilities
• Civil Liability and the Supervisor
• Employee Relations and Employee Appraisals
• Safety and the Supervisor's Responsibilities
• Planning for Emergency Management and Response
• Developing Training Plans and Programs
• Supervisor Development
• Effective Crime Prevention Programs
• Authority and Control
• Budgeting and Cost Control
• Leadership
• Principles of Customer Service
• Handling Complaints and Grievances
• Professionalism and Ethics
• Communication Skills in Supervision
• Security Operations

IAHSS Supervisor Training Instructor PowerPoint Presentation.

The PowerPoint CD is designed to specifically assist the instructor, to present accurate information that will assist students in successfully completing the IAHSS Supervisor Examination. The contents presented address each of the chapters and their objectives.

IAHSS Supervisor Training Instructor PowerPoint Presentation Order materials: Supervisor Training Manual Instructor Presentation